While I did agree to the second trucker's price, I felt that I had no other option and that Get It Done should at least honor the original contract and at least absorb some of the extra cost, but they have no interest in doing so. *************** whom I dealt with initially was very responsive, but subsequently referred my complaint to **** who would not return texts or phone calls. I had no choice but to agree as there was no time to investigate other options. They were able to find another trucking *** which would pick up my car 4 days later for $1450 direct to the trucker, $550 over the original price, more than 60% increase! ****, the owner, claimed this was due to "increased fuel costs" but simple ****** search revealed that diesel fuel was $4.31/gal at the time of pickup - EXACTLY the same as on the date of the original contract. My car wasn't picked up on the promised day without prior notice and Get It Done was not aware of that either until I informed them. They contracted with a trucking company to ship my car from ** to MA for a total of $1190, $290 for their broker fee and $900 for the trucking company. I do not recommend them and please use this as a fair warning. I feel conned through this process and hope no others have to go through a similar. 1.5 weeks later no response.At the end of this service I have spent $290 + $**** = $1940. I then called both *** and **** with delayed responsive and repeatedly told they would look into it. Ultimately paid the driver **** to get the process over with. My car was picked up June 29 and upon arrival to ********** The truck driver communicated that the price for shipment was $**** per Get it Done transportation. I communicated my displeasure with *** and **** (company boss) and he said he would comp $75 so my total amount paid would be $1765 which I agreed with. Come Monday I am told there is nothing and someone can pick it up Wednesday June 29 for $1840. I had to call *** to be told that my my car could not be picked up June 23 and again June 24 and guaranteed it would be June 27. I texted *** about this which he explained that since he is so expensive they have to give a higher deposit but it would be the same total.I am guaranteed pickup +/- 2 days of my selected day which was June 23. I was instructed by to give my information over the phone as it would be easier. I confirmed I was told the deposit would be $190. I am extremely displeased with my service with Get it Done transportation.I received a quote from the for transport of my vehicle from ************* to ********** for $1690.
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